Schedule Details

 

Sunday

May 20

Morning Registration

(10:00 AM - 12:00 PM)

Near Lakeview Room in

Fountainview Lobby

On-site registration. Pick up name badges and welcome packages, including onsite program.

12:15 - 5:20 PM

Excursion

Catamaran Cruise & Lunch

Jump on board for a fun-filled afternoon sailing and swim cruise. You may see some of the natural mangrove islands and marine life that flourishes in Broward County.

There is also a swim stop at the sand bar where everyone will have use of the onboard water slides and water toys, including giant water trampolines, kayaks, swim noodles, mask/snorkel gear and more. You can see pictures of the boat here.

Open bar with beer, wine, soft drinks and bottled water as well as chips, salsa, nuts and pretzels. Lunches will be provided to take on board!

Evening Registration

(5:30 PM - 6:50 PM)

Near Lakeview Room in

Fountainview Lobby

On-site registration. Pick up name badges and welcome packages.

7:00 - 9:00 PM

Outdoor Barbecue Dinner

Hibiscus Court

Our first dinner together will be an outdoor barbecue. Enjoy the Florida breezes as you say “Hello” to your fellow Latin American IT executives We'll kick off in style with cocktails, grilled shrimp salad and your choice of grilled bone-in filet or grilled chicken kebabs.

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*Dress code for the conference is business casual. The awards dinner will be semi-formal. Activities and the excursion will be best enjoyed with attire appropriate for the function, eg. clothing for boating, swimsuits or shorts/sundresses. 

 
 
 
 
 
 
 
 
 
 
 
 

Monday

May 21

All-Day Registration

(6:30 AM - 7:30 PM)

Near Lakeview Room in

Fountainview Lobby

On-site registration. Pick up name badges and welcome packages.

7:00 -7:45 AM

Breakfast

Oceanview South Room

Buffet. Hot croissant sandwiches with maple glazed ham, lettuce, tomato and swiss cheese. Freshly squeezed citrus juice, seasonal fruit, pastries, croissants and gourmet muffins. Seasonal fresh fruit. Yogurt. Cereal. Toast, butter, fruit preserves. Coffee and tea.

7:55 - 8:20 AM

Welcome

LAKEVIEW ROOM

Opening remarks from chairman, Anthony O'Donnell, Executive Editor at Insurance Innovation Reporter.

8:20 - 9:40 AM

General Session

LAKEVIEW ROOM

Topics: Build vs Buy

  • 8:20 - 9:00 AM: ANALYST PRESENTATION

The Build versus Buy debate is live again! Converging capabilities are changing insurance product development. Tom Scales of Celent gives us his take.

  • 9:00 - 9:40 AM: PANEL DISCUSSION

Build vs Buy Panel: CIOs will be discussing their views regarding the new converging capabilities that are changing insurance product development - Mike Fitzgerald of Celent will moderate.

9:40 - 10:15 AM

Morning Break

Fountainview Lobby

 Coffee, tea and snack break. Vendor Meetings/Sessions.

  • 10:20 - 10:55 AM: Analyst Presentation

LAKEVIEW ROOM

Reinventing Customer Experience: Predictions from the future.

The new era of customer-centricity in insurance is going far beyond marketing and online self-service. Today, a digital strategy must permeate the entire insurer from the front to middle to back-office. For many insurers, these strategies are focused on the traditional touchpoints of quoting, payments and claims. But customer expectations, shaped through interactions in other industries, are placing pressure on this model. Policyholders and agents have high expectations of technology and very little patience.  How can an insurer differentiate themselves?  And how can they do this quickly while balancing all the other initiatives on their plate?

This session will explore the trends driving carriers to invest in customer focused digital strategies, and will describe a new model for identifying the capabilities needed and will identify the emerging technologies needed to support a truly customer centric approach. 

Karlyn Carnahan of Celent will offer her perspective.

11:00 AM - 12:20 PM

General Session

LAKEVIEW ROOM

TOPICS: INNOVATION, EMERGING TECH AND INSURTECH

  • 11:00 - 11:40 AM: Panel discussion

A panel of C-Level executives will be discussing their digital approach/initiatives and Data uses - Jason Sahota of Charles Taylor InsureTech will moderate the panel.

  • 11:40 AM - 12:20 PM: ROUNDTABLE DISCUSSIONS

Attendees will break out into smaller groups to discuss subjects of interest with their insurance IT executive peers. Topics include: Build or Buy?, Customer Experience (P & C), Customer Experience (Life / Health), Digital Transformation. An analyst-moderator from Celent will facilitate each conversation. All roundtables will be in English.

12:25 - 1:25 PM

Lunch

FOUNTAINVIEW LOBBY/LOGGIA

Relax and network with an outdoor pizza party buffet.

1:30 - 2:50 PM

General Session

LAKEVIEW ROOM

  • 1:30 - 2:10 PM: ANALYST PRESENTATION

Blockchain is becoming a reality: Moving from PoC to production in insurance. Mike Fitzgerald offers his take.

  • 2:10 - 2:50 PM: PANEL DISCUSSION

AI and Virtual Agents in Insurance: Where to Start? Colleen Risk offers her point of view.

2:55 - 3:35 PM

Special Session

OCEANVIEW NORTh

Quadient will be presenting a special content session. Stay tuned for topic and speaker information.

3:45-5:25 PM

Scavenger Hunt

BEACH

Attendees will have fun getting to know each other while working together to find a list of objects from the private beach at Lago Mar! The first team to collect all the items will win a prize and bragging rights, of course!

5:30 - 7:30 PM

Networking/Free Time

Fountainview Lobby

Start planning those one-on-one meetings now.

7:30 - 10:30 PM

Five Star Awards Banquet

Oceanview South Room

An elegant indoor banquet featuring the presentation of the five star awards. The top insurance IT innovator from each of Latin America's major regions will be publicly honored tonight.

 

 

Tuesday

May 22

Breakfast

7:00 - 7:45 AM

Oceanview South Room

Buffet. Hot sandwich of toasted English muffin, fried egg, Canadian bacon and white cheddar cheese. Freshly squeezed citrus juice, seasonal fruit, pastries, croissants and gourmet muffins. Seasonal fresh fruit. Yogurt. Cereal. Toast, butter, fruit preserves. Coffee and tea.

7:55 - 8:10 AM

Welcome

Lakeview Room

Opening remarks from chairman, Anthony O'Donnell, Executive Editor at Insurance Innovation Reporter.

8:10 - 9:00 AM

Keynote Address

Lakeview Room

An inspirational talk from Christof Reinert of Munich Re. Christof is the Head of Risk Management Partners at Munich Re. He is leading a team which has his focus on the development and the commercialization of agile and tailor-made risk management solutions. He is based in Munich and has extensive experience in transforming innovation initiatives into business. He was for several years responsible for the development of the Munich Re’s Innovation Ecosystem in Spain, Portugal,  Latin America & the Caribbean. Coming from the construction industry, he has more than 20 years’ experience in the (Re)Insurance Industry, developing together with clients traditional and non-traditional business solutions. He holds a Degree in Civil Engineering from the FH Saarbrucken and the University of Nancy.

  • 9:00 - 9:40 AM: InsurTech Panel

Lakeview Room

Panel hosting insurance startups looking to change existing business models. Anthony O'Donnell moderates panel.

9:45 - 10:15 AM

Morning Break

Fountainview Lobby

  Coffee, tea and snack break. Vendor Meetings/Sessions.

  • 10:20 -11:40 AM: INNOVATION, EMERGING TECH AND INSURTECH

Lakeview Room

A view on Innovation and Insurtech from a former CEO and current Insurtech enthusiast, Hilario Itriago: "Insurtech as a Business Model: The insurance world is being impacted by Insurtech, but how are companies taking advantage of this opportunity and how are technology departments within companies working to position themselves to leverage opportunities for growth, sophistication and differentiation of the business?"

Followed by a CEO panel on Innovation, Emerging Tech and Insurtech - Juan Mazzini moderates panel

 

11:40 AM - 12:10 PM

Vendor Meetings/Sessions

Fountainview Lobby

Attendees will have the opportunity to meet with vendors individually, attend a vendor-sponsored session, or peruse the booths.

12:15 -1:15 PM

Lunch

Fountainview Lobby/Loggia

 Relax and network with an outdoor Floridian buffet.

1:20 - 2:50 PM

Workshop: Finnovista Pitch Day Insurtech

Lakeview Room

We are honored to provide this special event. Previous Finnovista Pitch Days held in Mexico and Spain were huge successes that positioned this unique meeting as the benchmark in the Fintech ecosystem.

More than 80 insurance industry executives, entrepreneurs and investors have been invited to participate in Finnovista Pitch Day Insurtech, where five innovative, emerging startups will share their experiences in revolutionizing the industry. As a highlight of this session, Andrés Fontao, Managing Partner of Finnovista, will offer his vision as an expert on the revolution that the insurance industry is experiencing, where Insurtechs are following the lead of Fintechs in the region: increasingly, innovative companies are betting on providing an insurance response to the challenges posed by the use and contracting of their services and products. Finnovista Pitch Day Insurtech will end with a networking activity that takes place within the framework of the summit that aims to socialize and strengthen ties between the community of participating Insurtech innovators.

2:55 - 3:35 PM

Vendor Meetings/Sessions

Fountainview Lobby

Attendees will have the opportunity to meet with vendors individually, attend a vendor-sponsored session, or peruse the booths.

3:45-5:25 PM

Sand Sculpture Competition

Beach at Lago Mar

We will form teams and learn how to build sculptures out of sand. We'll use our newfound skills to compete for the prize!  

5:30 - 6:30 PM

Closing Remarks and Toast

The chairmen, Anthony O'Donnell of Insurance Innovation Reporter and Juan Mazzini of Celent will offer their closing remarks as we share our final drink of the event together. 

 

6:30 PM - ???

Networking/Free Time

Various Locations

Start planning those one-on-one meetings, dinners and outings now.

Please let one of the hosts know if you would like to get together with someone from Celent or Insurance Innovation Reporter for a smaller, informal dinner and/or drinks at Lago Mar.

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